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Company Profile

Monthly Total Calls

Most Contacted

Call Summary

  General Statistic

Total Call Time 358:18:24
Avarage Call Time 00:06:51
Total Talk Time 221:46:51
Avarage Talk Time 00:04:14
Total Ring Time 15:19:03
Avarage Ring Time 00:00:14
Total Abondaned Time 01:31:32
Avarage Abondaned Time 00:00:15
Total Voicemail 87 2 %

  Inbound Statistic

Total Inbound Calls 2369 62 %
Total Inbound Answered Calls 1936 81 %
Total Inbound Abandoned Calls 163 6 %
Total Inbound Missed Calls 433 18 %

  Outbound Statistic

Total Outbound Calls 1074 28 %
Total Outbound Answered Calls 932 86 %
Total Outbound Abandoned Calls 142 13 %

  Ext 2 Ext Statistic

Total Ext2Ext Calls 370 9 %
Total Ext2Ext Answered Calls 270 72 %
Total Ext2Ext Abandoned Calls 47 12 %
Total Ext2Ext Missed Calls 100 27 %